Process design and optimisation (VSM)

When You need it?

When You need it?

Processes within a business are interlinked and interrelated. Value streams are created, which are at the centre of our attention. Customers expect processes which generate the most value. That is what they want to pay for. Its uninterrupted stream is the overriding goal of an optimisation. We map current value streams and design improved ones. Through this we optimise processes in a comprehensive manner and teach how to ensure an uninterrupted stream of value.

When do we apply it?

When do we apply it?

It is worth optimising processes, and more broadly value streams as often as possible. This will sometimes entail a slight fine tuning of efficiency, and sometimes a major change. When is the best time?

  • The expected quality and performance results are far from the desired.
  • Processes have not been reviewed or modified for quite some time.
  • The market situation or competition is changing.
  • Customers’ expectations are changing: shorter batches, better quality, faster service.
  • We feel that our processes resemble an Indian bazaar more than a Swiss watch.

How does it work?

How does it work?

We put the end customer in the centre of our attention and see processes as value streams from their point of view. We apply lean management as the most powerful method for working on the value stream flow to the customer. We start with a map of the current state, over which we place a grid of efficiency and quality data (that is why it is good to begin with an audit and efficiency report). Knowing the challenges and organisational objectives as well as customer expectations we design the ultimate process state. We engage the team which performs the process into the improvements, thus the solution is better suited to the organisation, easier to accepts by the team and permanent. We calculate the final indicators to verify change portability and determine an improvement plan.

Benefits

Benefits

  • We look at processes in the context of a value stream, which means we are able to provide the best possible solution from the business point of view.
  • Processes are shorter, deliver better quality, often use less resources.
  • The designed changes take into account all process elements and all signification parameters (quality, time, productivity, safety).
  • Changes are more acceptable and more permanent through staff engagement.
  • The change direction takes into account the planned company requirements and customer expectations.

 

Case Studies

Case Studies

  • Optymalizacja procesu zakupowego:

 

Any questions? Write to us!