Process efficiency audits and reports

When You need it

When You need it

No process is so good that it cannot be better. We check the potential for improving efficiency and quality of processes and we determine whether change would be profitable. We identify areas and suggest the most effective optimisation actions.

When do we apply it?

When do we apply it?

We audit processes when:

  • Processes are too long in relation to customer expectations or the results attained by the competition.
  • The committed resources seem too large in relation to the results.
  • Product or service quality is unsatisfactory.
  • We feel that processes are not ordered and the results of work are partially the outcome of random events.
  • The organisation is gearing up for a change, re-organisation or it was subject to such recently.

How does it work?

How does it work?

A good audit should be fast and accurate. We start from the “top”, by short interviews with the sponsor and persons identified by them. This gives us an idea of the challenges, goals and problems seen by managers. This then allows us to determine more precisely further steps heading “down” in the organization, to places which carry the largest improvement potential. Then we analyse the detailed data from the team and other available sources and prepare a report with recommendations.

Benefits

Benefits

As a result of a process audit, you’ll receive:

  • A specification of the current state of processes and the associated resources.
  • An unbiased, objective definition of the areas which require improvements or development.
  • An indication of the direction for actions which will be most beneficial.
  • Suggestion for further optimization and improvement steps.

 

Any questions? Write to us!